Manage your Plans with the DC Dashboard Extract, COLAs and Interest Rates!
The DC Dashboard extract is included in our software release from November. Please look for a separate COLA zip file to download and install. The December 2025 Lifetime Interest Rate was added in Patch D. Patch files are cumulative, therefore if a later patch file is available it will still include the rates for December 2025. Look for our recorded webinar by logging into the CSC under Training and Web Seminars to explore the newest features.
Hosted Environment!
ASC will host your system and maintain it with system updates. Did you know the latest patch file allows for imports into ASC from xlsx, csv or txt file types. Look at our readme to explore the newest changes or features.
Shared login credentials are no longer allowed and Multi Factor Authentication (MFA) has been activated. Users will be prompted to enter a verification code when logging in.
If you need help on this, email Support@asc-net.com.
ASC Patch files are posted on the 2nd and 4th Monday of each month.
Secure Emails from ASC Support
To protect from Malware and phishing, do not open or click on any attachments in suspicious emails. If you are concerned about an email you receive from ASC, please call us and we will confirm that it was sent by us. ASC support will send emails with sensitive data securely. You could receive an email from ASC support that indicates you need to setup an account or request a one-time passcode each time you receive a secure email from ASC support members. If you have questions about any email from our staff or specifically secure emails please contact us.
ASC takes information security seriously
To insure the security of your sensitive client information, we ask that ALL Support requests come via this *Secure* CSC Client Support Center web page, where data is encrypted when transferred. This is particularly important when sending us portable copies of plans. Since email transmissions are not as secure, we ask that you avoid sending emails directly to Support or an individual on the Support team. We strongly recommend that you strip sensitive data from files and use the option to mask or print blank SSNs when creating portable copies of cases or any pdfs of reports.