The 2025 Support Webcast schedule is now available. The schedule is shown on the CSC login page and this year’s 2025 schedule features release webcasts, top tips webcasts, and other support topics to help you make the most of ASC software! Support webcasts are free! Stay tuned for announcements for registering for individual webcasts.
Hosted ASCVal Options Available
Tired of updating and keeping system environments current? At least for the ASC application you can let us do it for you! Contact sales@asc-net.com for all inquiries.
Fall Release 2024
Our Fall Release is available for download including the 2025 COLA file and our recorded Webcast can be watched from the CSC. Login and access the video from System Training>Web Seminars>General System and the first video listed. Click on View to begin watching! Click on the link below to learn more about a great new customizable toolbar to get you right where you need to be in a click!
Shared login credentials are no longer allowed and Multi Factor Authentication (MFA) has been activated. Users will be prompted to enter a verification code when logging in.
If you need help on this, email Support@asc-net.com.
ASC Patch files are posted on the 2nd and 4th Monday of each month.
Secure Emails from ASC Support
To protect from Malware and phishing, do not open or click on any attachments in suspicious emails. If you are concerned about an email you receive from ASC, please call us and we will confirm that it was sent by us. ASC support will send emails with sensitive data securely. You could receive an email from ASC support that indicates you need to setup an account or request a one-time passcode each time you receive a secure email from ASC support members. If you have questions about any email from our staff or specifically secure emails please contact us.
ASC takes information security seriously
To insure the security of your sensitive client information, we ask that ALL Support requests come via this *Secure* CSC Client Support Center web page, where data is encrypted when transferred. This is particularly important when sending us portable copies of plans. Since email transmissions are not as secure, we ask that you avoid sending emails directly to Support or an individual on the Support team. We strongly recommend that you strip sensitive data from files and use the option to mask or print blank SSNs when creating portable copies of cases or any pdfs of reports.