Client Support Center (CSC)


    Hardware and Software Upgrades
  • When considering hardware or software upgrades to your systems (operating system upgrades, new workstation or server, etc.), please call ASC Support or email us PRIOR to making any changes. Your personal consultant will help you address compatibility concerns with ASC as well as providing the best instructions for the specific task ahead.
  • ASC takes information security seriously.
  • To insure the security of your sensitive client information, we ask that ALL Support requests come via this *Secure* CSC Client Support Center web page, where data is encrypted when transferred. This is particularly important when sending us portable copies of plans. Since email transmissions are not as secure, we ask that you avoid sending emails directly to Support or an individual on the Support team. We strongly recommend that you strip sensitive data from files and use the option to mask or print blank SSNs when creating portable copies of cases or any pdfs of reports.